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Immersed in sound: The future of consumer happiness

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Immersive audio is a multi-dimensional approach to creating soundscapes that envelop listeners with a life-like experience where sound is perceived as coming from all around. For example, if a scene features a helicopter flying overhead, the listener will hear the sound moving from behind, passing above, and continuing to the front.

Now, imagine the same sound effect without visuals. It’ll take you to another world—the world of imagination. Technologies like spatial audio, binaural sound, and surround sound systems are used heavily nowadays to craft three-dimensional auditory environments that ensure a more real-life-like experience. The sense of realism, in turn, creates an unparalleled level of engagement.

Truth is, immersive audio has changed the entertainment industry—from movies to television shows, online streaming, audio-only music, and non-music platforms. Today, every whisper, explosion or musical note feels like real life. Such soundscapes simply envelop the audience, and make the viewing (and listening) experience more intense, turning them into active participants who are emotionally involved with the story.

From theatres to homes

Immersive audio is not restricted to movie theatres anymore. Headphones, today, are mostly designed for immersive audio experience.

Through interaural time difference (ITD) technology, headphones send sound to one ear slightly earlier than the other if the sound source is closer to one side of the head. With the intensity level difference (ILD), an acoustic shadow is created to make sound less loud in one ear than the other which is supposedly far away from the sound source. Besides, the shape of the ear affects how sound is received above 1,000 Hz which helps our brain to determine direction and distance.

audio

Why should brands use immersive audio?

Immersive audio can enhance engagement for any brand if it is used properly for communications and commercials. Sound evokes emotions, making us recall memories which, in turn, could potentially influence behaviour by impacting the emotional state.

Emotional experiences always leave a lasting impact, which is more likely to be retained by our brains. Naturally, commercials and branded content, backed by immersive audio, are a no-brainer for brands to create a bond with their consumers.

Immersive audio is becoming a must-use technology for companies not just in the entertainment industry but across automobiles, education, healthcare, gaming, retail and other consumer-facing industries simply because it creates more engaging, interactive and personalised content.

  • Richer narrative, better engagement: Brands in the travel industry always show exotic places in their commercials to get eyeballs. Now, imagine the same commercial with the sounds of gentle waves, the chirping of birds and babbles of a stream. The second advertisement gives a sensory preview where the audience is an active participant. That’s simply better engagement which leads to better brand recall and loyalty.
  • Experiential marketing: The use of immersive audio helps brands go for experiential marketing. By using immersive audio soundscapes, a sports brand can simulate the atmosphere of a stadium. An automobile brand can easily create a real-life-like atmosphere where a potential customer can experience a drive with the sound of the engine, and ambient noises, for a virtual test drive. The result, undoubtedly, would be rewarding for any brand.
  • Demonstration and tutorials: Immersive audio makes product demonstrations and how-to guides more engaging. A speaker brand can only be understood better with a demonstration that gives a sense of every feature. That’s only possible with immersive audio.
  • Emotional connection: Brands in wellness and elder care need to connect with their customers emotionally and ensure a feel-good actor. That’s only possible with the simulation of life-like narratives backed by immersive soundscapes. This also helps such brands build longer-term relationships with their customers with emotional connections.

Engagement on-the-go

One of the things that has emerged lately is non-music on-the-go entertainment, which is primarily dominated by audio series, or episodic audio drama. Here, the role of immersive audio is undeniable.

Audio series are like television series or web series minus the visuals. Immersive audio creates life-like atmospheres that take the listeners into a world of imagination where they craft the characters and scenes as per their creative psyche. Without immersive audio, this would fall flat.

It’s just the start

To be sure, the true potential of immersive audio is still unfolding. The auditory experiences created with immersive audio will get sophisticated with time as technology advances and evolves.

At the same time, consumer expectations will grow for more engaging, interactive and personalised content. Naturally, digital storytelling will have to go through more transformation to meet consumer expectations.

Immersive audio will be the key differentiating factor for brands to create a competitive edge.

(Suyog Gothi is Head of India Business at Pocket FM.)

(Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the views of YourStory.)





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BrowserStack launches AI-driven Low Code Automation tool

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Software testing platform BrowserStack has rolled out Low Code Automation, a solution to simplify test automation for quality assurance teams, developers, and non-technical users. 

The newly launched solution will address challenges faced by software teams, including manual testing delays and complex automation frameworks, BrowserStack said in a statement. 

While traditional test automation requires coding expertise by often limiting non-technical testers to contribute, this tool allows user—irrespective of their technical background—to create and manage AI-driven automated tests without writing code. Users can also use BrowserStack’s cloud infrastructure for reliable test execution.

“(The AI-powered Low-Code Automation (LCA) simplifies the process of building and maintaining test automation suites compared to traditional tools like Selenium. It reduces the steep learning curve and complexity often associated with automation projects, leading to a quicker return on investment (ROI),” Chintan Doshi, Director of Product Management at BrowserStack, told YourStory

To support development teams worldwide, Low Code Automation speeds up testing cycles, boosts product quality, and enhances user experience by reducing technical barriers. 

“Citizen testers—such as business analysts, product managers, and customer support teams—can easily add validations and create automated tests with the test recorder, without requiring coding skills. This reduces their dependency on developers and QAs and empowers them to actively contribute to testing efforts,” Doshi explained.

Founded in 2011 by Ritesh Arora and Nakul Aggarwal, BrowserStack provides a cloud-based platform for developers to test websites and mobile apps across devices, operating systems, and browsers on demand.

With headquarters in San Francisco and Mumbai, the company has expanded its product line to include over 15 products, of which 10 were launched in the past 18 months.

In August, the Accel-backed firm acquired Berlin-based Bird Eats Bug, an advanced bug-reporting tool. The acquisition aims to address the existing gaps in bug reporting and streamline fragmented testing workflows.





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Flipkart’s delivery arm Instakart reports widening losses, lower revenue in FY24

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Flipkart’s delivery service arm Instakart’s FY24 losses increased multifold to Rs 1718.4 crore, from Rs 324.6 crore in the previous year, hurt by higher expenses and marginally lower revenues. 

The company, which is in the logistics, warehouse, courier and allied services business, clocked an operating revenue of Rs 12,115.3 crore in FY24, 5% lower than Rs 12,787.4 crore it posted a year ago, according to filings made with Toefler. 

During the period, the company’s total expenses increased 6% to Rs 14,149.4 crore, mainly driven by employee benefit and other expenses. 

Logistics services accounted for the majority (about 78%) of Instakart’s total operating revenues, with Rs 9,429.8 crore, marginally lower than what it collected in the previous year.

Warehousing services, which accounted for about 10% of total operating revenues, witnessed a 28.4% drop in revenue, while collection services, which accounted for 12%, remained stable. 

Just a week ago, Flipkart Internet reported a 21% rise in FY24 revenue at Rs 17,907.3 crore helped by rising income from its advertising services.

Flipkart India Ltd, which is Flipkart’s business-to-business (B2B) arm, reported a 26.4% rise in revenue from operations at Rs 70,541.9 crore in FY24. 





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Google Cloud to boost support for early-stage AI startups with new programmes, partnerships

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Google has rolled out a range of programmes and partnerships to accelerate the growth of AI startups In India. The initiatives, announced at an AI Startups Summit in Bengaluru, will support early-stage AI founders in building, scaling, and expanding their customer base through the utilisation of Google Cloud services.

 

The tech giant recently introduced Emerging ISV Partner Springboard—a 12-week programme designed to fuel growth for AI startups. Participants will benefit from hands-on support in creating go-to-market assets, consultations with Google AI experts for product refinement, guidance on technical architecture best practices, and streamlined onboarding to Google Cloud Marketplace. 

“Google is committed to empowering AI startups to drive innovation and growth. These initiatives demonstrate our dedication to providing critical support and resources to early-stage founders, helping them build and scale successful AI-powered businesses,” said Manish Gupta, Senior Director, Research, Google DeepMind. 

During a fireside chat at the Global Google Cloud Summit, Google Cloud CEO Thomas Kurian applauded startups leveraging AI and cloud technology

“At Google Cloud, our mission is to support these pioneers by providing the essential tools, resources, and mentorship they need to thrive. Through strategic partnerships, tailored programs, and advanced infrastructure, we are committed to enabling businesses to scale their impact and drive the next wave of digital transformation,” said Kurian. 

Early-stage founders will receive enhanced support through the Google for Startups Cloud Program, which will offer $200,000 in Google Cloud credits over two years. AI-based startups will receive even greater support, receiving $350,000 in credits to address the demanding computational needs of advanced AI development, the company said in a statement. 

In addition, Google has collaborated with Y Combinator to provide exclusive access to NVIDIA H100 GPUs and Google Cloud TPUs, along with cloud credits, support, and mentorship for its Summer 2024 group of AI-focused startups.

Furthermore, the tech giant is also joining forces with early-stage accelerators and incubators such as 500, StartX, and Berkeley Skydeck to provide early-stage founders with a special package, including Google Cloud credits, expert advice, and technical workshops

Earlier, the California-headquartered firm also announced the launch of Startup School: GenAI, a four-week training programme designed to help startups leverage AI.





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