Startup
India among fastest-growing markets for AI: Microsoft AI Head Mustafa Suleyman
India is one of the fastest-growing markets for nurturing the advancements of artificial intelligence (AI) at Microsoft, housing one of its strongest teams worldwide, Mustafa Suleyman, CEO of Microsoft AI, said at the “Building AI Companions for India” event in Bengaluru.
“We have one of our strongest teams worldwide based here [Bengaluru] and also in Hyderabad, working on all parts of our stack. There are extremely talented engineers and developers here,” he added.
Speaking at a fireside chat with S Krishnan, Secretary of the Ministry of Electronics and Information Technology (AI systems aligned with human values.
), the AI pioneer revealed that beyond tech talent, Microsoft is working closely with professionals who have a deep understanding of human behaviour to create more user-friendly“We are increasingly involving social scientists, psychologists, therapists, scriptwriters, and comedians—people who you might more often associate with the film industry, gaming industry, or creatives. That’s an opportunity for us to synthesise more diverse perspectives,” he added.
Suleyman is the third most prominent figure in the AI industry to visit India this year, following NVIDIA CEO Jensen Huang and Meta’s Yann LeCun.
He previously co-founded a GenAI startup Inflection in 2022. In March of this year, he and his co-founder Karén Simonyan moved to Microsoft, following the company’s acquisition of key Inflection AI team members.
The former Google DeepMind founder demonstrated the redesigned version of Microsoft Copilot—the company’s AI assistant. It features an interactive human-like voice, the ability to view a user’s screen, and reasoning capabilities—all aimed at changing how users interact with technology in their daily lives.
Suleyman stated the recent breakthroughs in AI as the “first step toward distilling intelligence into algorithmic constructs.”
“My vision for AI has always been about how it can be a companion that can make every one of us feel more supported, smarter, and more capable. One of the most remarkable things about the moment that we’re in is that despite all of the amazing breakthroughs that we see week after week, it can be difficult to truly appreciate how profound this very moment is going to be in the context of the full century,” Suleyman said.
“In the next few decades, we will look back on these last year or two years as the moment when we took the first step towards distilling intelligence into an algorithmic construct,” he added.
According to Suleyman, technology has come a long way in the past 30 years, transitioning from the creation of pixels and buttons to the development of large language models (LLMs) capable of evoking emotions through words.
“Your future entrepreneur is going to be designing the personality of the AI that you create. That is a significant mental shift that each one of us as investors and entrepreneurs, creatives, and administrators of important government services need to make,” he added.
Startup
Simplilearn aims to reach EBITDA profitability in FY25
Blackstone-backed Simplilearn says it is well positioned to reach EBITDA profitability within the current financial year.
EBITDA or earnings before interest, taxes, depreciation, and amortisation reflects the operational profitability of the company. It focuses on the earnings generated from core operations before accounting for costs.
The company said, in a statement, that it has managed to cut down its losses by 75%, from FY23, as it focuses on achieving sustainable growth and operational efficiency. Additionally, it reported year-on-year revenue growth, with FY24 revenue touching Rs 773 crore, fuelled by pivotal initiatives taken to increase customer retention and higher referral rates.
“As we work toward profitability, we’re focused on strengthening our products to meet industry
needs, driving growth in the US and worldwide, and, above all, delivering an outstanding customer
experience. Our mission to transform lives through world-class education is always at the heart of
what we do,” said Krishna Kumar, Founder and CEO of Simplilearn.
The company has intensified its efforts in its commercial segment, particularly in the United States, through strategic partnerships with platforms, and collaborations with government bodies in Europe, Middle East, and Africa.
Simplilearn said it has significantly increased its course enrollment by doubling down on university partnerships, bootcamps, and certification training programmes.
Founded in 2010, the company last raised $45 million in a Series E round in 2022 from a consortium led by GSV Ventures.
Private equity firm Blackstone picked up a controlling stake in the company in July 2021 through a fund infusion of $250 million.
In pic: Krishna Kumar, Founder and CEO of Simplilearn
Startup
SBI launches innovation hub at Singapore Fintech Festival
Indian businesses are setting up fintech partnerships at the Singapore Fintech Festival led by the State Bank of India’s launch of an innovation hub in the city state.
The State Bank of India (SBI) Innovation Hub was launched in partnership with APIX, a Singapore-based global collaborative innovation platform for financial institutions and fintechs, at the festival being held from November 6 to 8.
It is to provide dedicated space for fintechs, startups, and innovators worldwide to design next-generation financial solutions tailored to meet the digital needs of SBI’s diverse customer base.
The initiative is aimed at driving financial innovation and digital transformation as well as advancing financial inclusion, SBI said.
Designed to accelerate digital transformation, the SBI Innovation Hub allows participants to leverage SBI’s 250+ financial service APIs to develop and customise solutions within a secure sandbox environment.
Through structured challenges, hackathons, and partnership opportunities, the platform provides fintechs and startups with unique pathways to gain recognition, compete for official partnerships, and ultimately reach millions of users across India.
Vidya Krishnan, Deputy Managing Director – IT at SBI, said virtually at the launch, “The Innovation Hub of State Bank of India is a key step in our digital transformation mission to foster innovations across our banking and financial services.
“The platform’s capability for mutual discovery of APIs will enable the bank and group companies in collaborating with global innovators to create and build solutions that are innovative, impactful, and highly customer centric. We are simplifying the onboarding process by providing a single touchpoint for fintechs and startups.”
Umang Moondra, CEO of APIX, said, “While APIX has collaborated with many world-leading financial institutions, and fintechs, partnering with a major institution like SBI and delivering a unique platform dedicated to its needs is a tremendous achievement.
“The result of our collaboration is an exciting and pioneering innovation hub that represents a groundbreaking opportunity for fintech and innovators to engage with one of the world’s largest banks in a way that will benefit millions of customers.
“It also levels the playing field for innovators by providing direct access to core elements of innovation such as SBI’s secure sandbox and a suite of APIs, empowering developers to build solutions that resonate with consumers globally and promote financial inclusion,” he said that the launch.
Separately, Indian-origin Gupshup said it has established a strong foothold in Singapore’s rapidly evolving conversational AI landscape, particularly making waves in the financial services sector with a partnership with Standard Chartered Bank.
The partnership will showcase Gupshup’s expertise, where its AI-powered digital assistant handles complex banking queries in real-time, significantly enhancing customer experience and operational efficiency.
Gupshup’s specialisation in domain-specific large language models (LLMs) enables the creation of highly contextualised AI assistants that understand sector-specific nuances and compliance requirements.
“This specialised approach has proven particularly valuable in Singapore’s sophisticated banking sector, where precision and regulatory compliance are paramount,” said Ali Asgar Lightwalla, Senior Director of Sales for BFSI.
“Beyond banking, Gupshup’s innovative conversational AI solutions are transforming customer engagement across various sectors in Singapore, from retail and healthcare to logistics, helping businesses automate customer interactions while maintaining personalisation and service quality.”
Startup
Truecaller names Rishit Jhunjhunwala as new CEO
, the Swedish caller identification app provider, has named Rishit Jhunjhunwala as its group chief executive officer (CEO), effective from January 9, 2025.
This move comes as current CEO Alan Mamedi and Chief Strategy Officer Nami Zarringhalam decide to step down from their operational roles to focus on their board responsibilities and act as strategic advisors to Truecaller.
“We have a fantastic management team in whom we have immense trust, and we have a long-term strategy that everyone supports, and which has started to yield positive results. With these two pieces in place, we are convinced that the company is well positioned for future success to enable us to focus more on long-term strategy,” the duo, who co-founded the company in 2009, said in a statement.
Mamedi and Zarringhalam will continue to be employed by the Swedish company as advisors until June 30 2025.
“Nami and I will remain committed to supporting Rishit and the entire leadership team as board members and strategic advisors, and we are excited to watch the company continue to thrive under Rishit’s leadership,” the Co-founders of Truecaller, said in a personal letter following the announcement.
Jhunjhunwala has been with Truecaller since 2015, initially serving as head of product. In June 2020, he was promoted to chief product officer, and in May 2021, he assumed the role of managing director for India.
“His deep product knowledge and leadership experience have been critical to our success, and we have always regarded him as a co-founder of Truecaller. Over the past two years, I’ve had the privilege of personally mentoring Rishit to take on a larger role within the company, and Nami and I are confident that he is ready to lead the company on a global scale,” the letter added.
Jhunjhunwala, born and raised in India but a Swedish citizen, worked and lived in Sweden from 2015 to 2022.
“Together with the rest of the management team, I look forward to taking Truecaller to even greater heights. Having worked closely with Alan and Nami since 2015, I know these are big shoes to fill, but I am confident to continue tirelessly working towards getting us closer to our mission to make future communication more safe and secure,” Jhunjhunwala, remarked.
The Swedish caller identification app, with India as its largest market globally, has over 500 million monthly active users.
For the Sweden-based company, India remains the biggest market with the region accounting for 75.8% of the total net sales for the financial year 2022-23, owing to its three revenue streams—Truecaller for Business, premium subscriptions, and ads.
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