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Dr Selvaraj of Kauvery Hospitals on why innovation is just what the doctor ordered

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Tamil Nadu stands head and shoulders above other states in India when it comes to healthcare. It has done this by championing public health initiatives, establishing a widespread network of medical facilities, offering affordable healthcare, and actively embracing technological advancements.

Kauvery Hospitals, a multi-specialty hospital chain located in Trichy, Chennai, Salem, Hosur, Tirunelveli, and Bengaluru, has contributed significantly to the state’s healthcare ecosystem and is actively working towards building the next wave of healthtech startups.

At Tamil Nadu Story 2024, YourStory’s platform to empower startups and homegrown brands of Tamil Nadu, Dr. Aravindan Selvaraj, Co-founder and Executive Director, Kauvery Hospitals, sat down with Madanmohan Rao, Research Director, YourStory, for a fireside chat on ‘Booster shot: Catalysing innovation in healthcare’.

Identifying the top trends in healthcare

Selvaraj discussed the changing landscape of healthcare in India, identifying the pandemic as a trigger for change. He said COVID gave the medical community an opportunity to overcome the inherent mistrust people had in modern medicine. 

He discussed the health insurance sector, which has witnessed phenomenal growth in the last few years. Up until recently, he said, there was only one standalone insurer. Today, more are emerging and there has been as rise in private healthcare insurance. 

The next trend Selvaraj identified was that of private equity investments in hospitals. According to a report by Bain & Company, private equity and venture capital investment in India’s health and pharmaceutical sector reached a new record of $5.5 Billion in 2023. He discussed the direct impact of these investments, particularly in aiding hospital chains in setting up multi-speciality hospitals equipped with the latest technology. When Kauvery Hospitals expanded from Trichy to Chennai in 2010, it received private equity funding. It was one of the first deals that involved private enquiry investment in a hospital chain based out of a Tier II city in India. 

Selvaraj also highlighted the digital disruption in Indian healthcare. He said no sector is immune to digital transformation, and government and individual hospitals are investing heavily in digital healthcare. The sector is being reshaped by digital sensitisation and optimisation, but India needs more time before digital technologies can completely transform the market, he said.

Building an innovation mindset in healthcare

Selvaraj revealed that a Turkish entrepreneur inspired him to set up an Innovation Centre in 2019. As one of the first hospitals to build a hub for innovation, Kauvery Hospitals has created a culture and mindset of originality and advancements. 

“Innovation doesn’t need to be large-scale; it can include small critical innovations. You encourage people at the front end for delivering healthcare – from the nurse’s level to the ward boy’s level. We developed a high innovation mindset and culture at Kauvery Hospitals. We already had an innovation ecosystem, mindset, and culture throughout our organisation, so we were the first ones to adapt to COVID challenges,” he said.

Working with healthcare startups

Kauvery Hospitals began evaluating startups through the Innovation Incubation Centre, set up to address the disconnect between healthtech entrepreneurs and their healthcare delivery provider.

Selvaraj said the problem is that healthcare technologists usually work in isolation from other healthcare players in the ecosystem, such as doctors, nurses and patients. They don’t have access to these players, and therefore can’t gauge the impact of their innovations. After years of developing healthcare technology, they have to receive clinical validations, by which point they may have run out of funds or simply burnt out, he said.

In the last five years, Kauvery Hospitals has worked with 250 healthtech startups, guiding them from a very early stage. Startups can access the hospital for clinical validation or to course-correct if the technology fails. They work with doctors and nurses, and are nurtured by the hospital. The group also sets startups up with a non-banking financial corporation, Healthcare Capital, through which it invests in healthtech startups. 

“Kauvery Hospitals is completely involved in healthcare innovation, guiding health tech entrepreneurs and supporting them. To any health tech entrepreneur here, I would like to say that I appreciate your courage. You have to be really brave. Because here you can’t afford to make a mistake. It is a question of life and death,” Selvaraj said.

The benefits of starting small

Kauvery Hospitals had a difficult journey from 1999 to 2012, experiencing slow growth. Once it moved to Chennai, opportunities for growth were much larger. However, Selvaraj credits these difficult years for the hospital’s exceptional growth today. 

“A hospital group of our size normally starts from the metro cities, and then goes to Tier II or Tier III cities. We had an advantage as well. We came from a small town where the market was very sensitive to the cost of healthcare. We learned to master the art of delivering affordable healthcare, even at high end. We are the best at optimising the cost for high-end procedures like robotic or cardiac surgery,” he said.

The group has aggressive expansion plans for the next two years, aiming to go from 2,500 beds to 3,500 beds. It also aims to go public and make its presence felt in healthcare technology, research, academic publications, and community health.





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Hosteller raises Rs 48 Cr in Series A round led by V3

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Backpacker hostel brand The Hosteller has raised Rs 48 crore in a Series A funding round. V3 Ventures led the equity round, contributing Rs 32 crore, with Blacksoil providing an additional Rs 16 crore in venture debt.

Other key investors include Synergy Capital Partners, Unit e-Consulting, Real Time Angel Fund, and several high-profile investors like Harsh Shah from the Naman Group Family Office.

The investment will allow the company to strengthen its presence in cities like Rishikesh and Manali, while also expanding into new destinations across India.

“We aim to have 10,000 beds by March 2026 from the existing 2,500 beds. Backpacker hostels have become the go-to choice for GenZ and millennial travellers in the post-covid era. The fresh capital will not only accelerate our expansion but also help us acquire customers from the newer territories,” Pranav Dangi, Founder and CEO of The Hosteller, said in a statement.

“We noticed a change in the way GenZ travels–from saving up for 1 holiday a year to travelling every long weekend. And, The Hosteller fulfills this exact need. With a standardised, tech-first, budget-friendly option – the brand offers something truly unique to its customers. This makes us even more excited about the growth ahead. The Hosteller has demonstrated outstanding execution capabilities in the consumer and travel space,” Arjun Vaidya, Co-founder of V3 Ventures, said.

Hostel companies are significantly benefitting from the rise of digital nomadism, a trend that has reshaped the hospitality landscape. Digital nomadism refers to a lifestyle where individuals leverage technology to work remotely while traveling to various locations. This modern way of living allows people to combine work and travel, enabling them to explore new cultures and environments without being tied to a specific office or geographical location.

The Hosteller was founded by Pranav Dangi in 2014. It began with the vision of creating accessible and affordable backpacker hostels across India, aiming to cater to the needs of young travelers. Since its inception, The Hosteller has rapidly grown to become one of India’s largest self-operated backpacker hostel chain, with a presence in over 55 destinations across the country.





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Magenta Mobility’s FY24 revenue rises three fold, losses widen by 17.1%

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Magenta Mobility on Thursday reported a 199.5% jump in its full-year revenue to Rs 35.53 crore compared to Rs 11.86 crore in the previous year helped by a significant rise in its revenue from services.

The company provides a 100% electric fleet and AI and IoT-enabled fleet management and data analytics platform to optimise logistics operations and deliveries. Revenue from these services for the year ended March 31, 2024, increased to Rs 30.17 crore compared to Rs 10.15 crore in FY23.

However, the company reported a 17.1% increase in its loss for the period to Rs 46.44 crore as opposed to Rs 39.66 crore in FY23, bogged down by rising expenses during the year. The 109.1% rise in expenses to Rs 90.17 crore was primarily due to rising driver costs, employee benefit expenses, and finance costs.

Magenta Mobility appoints drivers on a contract basis to provide services to its customers, which it accounts as an expense. The drivers’ cost for FY24 increased to Rs 18.49 crore, compared to Rs 6.34 crore in FY23.

The rise in demand for the company’s fleet comes amidst a boom in the last-mile delivery sector in India owing to the rise of ecommerce and quick commerce players. Magenta Mobility caters to clients such as Flipkart and hyper-local delivery platform Dunzo, among others.

Founded in 2017 by Maxson Lewis and Darryl Dias, the company last raised $22 million in a Series A funding round from BP Venture and Morgan Stanley India Infrastructure-managed investment fund.





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Juspay cuts losses by 7.7% as revenue surges 49.6% in FY24

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Payments startup Juspay Technologies saw its losses narrowing in FY24 as revenue growth outpaced expenditure. It narrowed its total loss for the period to Rs 97.54 crore, down 7.76% from Rs 105.75 crore in FY23.

According to the consolidated financial statements accessed from the Registrar of Companies, the SoftBank-backed fintech firm’s revenue from operations surged 49.64% to Rs 319.32 crore, up from Rs 213.39 crore in FY23.

Juspay’s primary revenue source—payment platform integration fees—brought in Rs 286.52 crore. Additional operating revenue from services like product implementation and support added Rs 32.80 crore.

Total expenses rose by 29.52% to Rs 443.74 crore in FY24, compared to Rs 342.59 crore in the previous year. This increase was largely driven by employee benefit expenses, which saw a 41.73% jump to Rs 303.36 crore, while other expenses increased slightly over 3.56% to Rs 123.76 crore.

Juspay, founded in 2012 by Vimal Kumar and Ramanathan RV in Bengaluru, specialises in developing payment orchestration solutions that act as a technology layer over traditional payment gateways.

The Accel-backed startup has also developed Namma Yatri, a mobility app focusing on ride-hailing services, leveraging Juspay’s strengths in payments and open-source protocols. Namma Yatri is built on the Beckn Protocol and aligns with the Open Network for Digital Commerce (ONDC), aiming to provide low-cost ride-hailing options and open access to digital mobility services.

Recently, Juspay decided to spin off Namma Yatri as an independent entity to attract separate investors and scale further. In February, the company said it acquired LotusPay in an all-cash deal to strengthen its offerings to the BFSI segment and merchants.

LotusPay, founded in 2016, pioneered NACH Debit technology with cloud-based software for merchants and banks. Using NPCI’s NACH Debit, it facilitates recurring payments for loans, insurance, and subscriptions.





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