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Customers of several small-sized banks affected as tech provider C-Edge suffers ransomware attack

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Customers of around 300 small-sized lenders across the country have not been able to access payments services like withdrawing cash at ATMs or using UPI due to a ransomware attack at technology service provider C-Edge Technologies.

The impact was felt by customers of cooperative banks and regional rural banks which depend on C-Edge, a joint venture between SBI and TCS, officials said, adding that other banking services were functioning normally.

The issues are being faced for the last two days after the discovery of a breach of the system at C-Edge, they said, adding that necessary precautions, starting with isolating the C-Edge system, had to be taken to protect the larger payments system.

There has, however, not been any report of financial loss because of the breach, they said.

“C-Edge Technologies has been possibly impacted by a ransomware attack impacting a few of their systems,” the National Payments Corporation of India (NPCI) said, in a late evening statement, adding that it had to temporarily isolate C-Edge from accessing the retail payment systems operated by NPCI.

Restoration is being undertaken on a war footing along with C-Edge Technologies and a necessary security review is in process, it added.

Meanwhile, a senior industry official said a ransomware has been found in the system and isolated, following which a third party audit was conducted. If all goes to plan, the system should be running by Thursday morning or afternoon, he added.

The impacted banks account for less than 1% of the overall payment system volume in the country, the official stressed.

National Cooperative Union of India Chairman Dileep Sanghani said nearly 300 banks in India, including 17 district cooperative banks in his home state of Gujarat, that use C-Edge have been experiencing issues for the last two-three days.

“All online transactions, such as RTGS and UPI payments, are affected. Money is deducted from the sender’s account but does not get credited in the receiver’s account,” said Sanghani, Chairman of Amreli District Central Cooperative Bank.

He said banks have been suffering since July 29, and the software company’s officials are calling it a technical fault.

No one from C-Edge was immediately available for a comment. 

“The solutions and services provided by us have a strong domain and technology focus that assists all our clients to maximise the value of their IT spend, reduce transaction costs and enhance customer satisfaction,” the company’s website said. 





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Hosteller raises Rs 48 Cr in Series A round led by V3

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Backpacker hostel brand The Hosteller has raised Rs 48 crore in a Series A funding round. V3 Ventures led the equity round, contributing Rs 32 crore, with Blacksoil providing an additional Rs 16 crore in venture debt.

Other key investors include Synergy Capital Partners, Unit e-Consulting, Real Time Angel Fund, and several high-profile investors like Harsh Shah from the Naman Group Family Office.

The investment will allow the company to strengthen its presence in cities like Rishikesh and Manali, while also expanding into new destinations across India.

“We aim to have 10,000 beds by March 2026 from the existing 2,500 beds. Backpacker hostels have become the go-to choice for GenZ and millennial travellers in the post-covid era. The fresh capital will not only accelerate our expansion but also help us acquire customers from the newer territories,” Pranav Dangi, Founder and CEO of The Hosteller, said in a statement.

“We noticed a change in the way GenZ travels–from saving up for 1 holiday a year to travelling every long weekend. And, The Hosteller fulfills this exact need. With a standardised, tech-first, budget-friendly option – the brand offers something truly unique to its customers. This makes us even more excited about the growth ahead. The Hosteller has demonstrated outstanding execution capabilities in the consumer and travel space,” Arjun Vaidya, Co-founder of V3 Ventures, said.

Hostel companies are significantly benefitting from the rise of digital nomadism, a trend that has reshaped the hospitality landscape. Digital nomadism refers to a lifestyle where individuals leverage technology to work remotely while traveling to various locations. This modern way of living allows people to combine work and travel, enabling them to explore new cultures and environments without being tied to a specific office or geographical location.

The Hosteller was founded by Pranav Dangi in 2014. It began with the vision of creating accessible and affordable backpacker hostels across India, aiming to cater to the needs of young travelers. Since its inception, The Hosteller has rapidly grown to become one of India’s largest self-operated backpacker hostel chain, with a presence in over 55 destinations across the country.





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Magenta Mobility’s FY24 revenue rises three fold, losses widen by 17.1%

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Magenta Mobility on Thursday reported a 199.5% jump in its full-year revenue to Rs 35.53 crore compared to Rs 11.86 crore in the previous year helped by a significant rise in its revenue from services.

The company provides a 100% electric fleet and AI and IoT-enabled fleet management and data analytics platform to optimise logistics operations and deliveries. Revenue from these services for the year ended March 31, 2024, increased to Rs 30.17 crore compared to Rs 10.15 crore in FY23.

However, the company reported a 17.1% increase in its loss for the period to Rs 46.44 crore as opposed to Rs 39.66 crore in FY23, bogged down by rising expenses during the year. The 109.1% rise in expenses to Rs 90.17 crore was primarily due to rising driver costs, employee benefit expenses, and finance costs.

Magenta Mobility appoints drivers on a contract basis to provide services to its customers, which it accounts as an expense. The drivers’ cost for FY24 increased to Rs 18.49 crore, compared to Rs 6.34 crore in FY23.

The rise in demand for the company’s fleet comes amidst a boom in the last-mile delivery sector in India owing to the rise of ecommerce and quick commerce players. Magenta Mobility caters to clients such as Flipkart and hyper-local delivery platform Dunzo, among others.

Founded in 2017 by Maxson Lewis and Darryl Dias, the company last raised $22 million in a Series A funding round from BP Venture and Morgan Stanley India Infrastructure-managed investment fund.





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Juspay cuts losses by 7.7% as revenue surges 49.6% in FY24

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Payments startup Juspay Technologies saw its losses narrowing in FY24 as revenue growth outpaced expenditure. It narrowed its total loss for the period to Rs 97.54 crore, down 7.76% from Rs 105.75 crore in FY23.

According to the consolidated financial statements accessed from the Registrar of Companies, the SoftBank-backed fintech firm’s revenue from operations surged 49.64% to Rs 319.32 crore, up from Rs 213.39 crore in FY23.

Juspay’s primary revenue source—payment platform integration fees—brought in Rs 286.52 crore. Additional operating revenue from services like product implementation and support added Rs 32.80 crore.

Total expenses rose by 29.52% to Rs 443.74 crore in FY24, compared to Rs 342.59 crore in the previous year. This increase was largely driven by employee benefit expenses, which saw a 41.73% jump to Rs 303.36 crore, while other expenses increased slightly over 3.56% to Rs 123.76 crore.

Juspay, founded in 2012 by Vimal Kumar and Ramanathan RV in Bengaluru, specialises in developing payment orchestration solutions that act as a technology layer over traditional payment gateways.

The Accel-backed startup has also developed Namma Yatri, a mobility app focusing on ride-hailing services, leveraging Juspay’s strengths in payments and open-source protocols. Namma Yatri is built on the Beckn Protocol and aligns with the Open Network for Digital Commerce (ONDC), aiming to provide low-cost ride-hailing options and open access to digital mobility services.

Recently, Juspay decided to spin off Namma Yatri as an independent entity to attract separate investors and scale further. In February, the company said it acquired LotusPay in an all-cash deal to strengthen its offerings to the BFSI segment and merchants.

LotusPay, founded in 2016, pioneered NACH Debit technology with cloud-based software for merchants and banks. Using NPCI’s NACH Debit, it facilitates recurring payments for loans, insurance, and subscriptions.





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