E-commerce
Crouching Jack And His Hidden Dragons
Jack Ma, the founder of China’s largest ecommerce company Alibaba, is neither a Harvard nor a Stanford graduate. He was actually rejected by Harvard, 10 times. He is just street smart, and it has worked wonders for him. At least, so far. Slowly and carefully, he has been making his move towards India, like a tiger who is waiting for the right moment to pounce on its prey.
And it seems, he has just made the big leap. Alibaba, the NYSE listed online retailer who debuted with the world’s biggest ever IPO, has announced its entry into India. But, how he will execute this plan is not yet known.
The country’s domestic ecommerce marketplace is already dominated by homegrown biggies like Flipkart and Snapdeal, along with a strong presence of US-based Amazon.
Also, the Assocham report states that the Indian ecommerce market is poised to be worth $38 Bn by the end of 2016, which leaves a surfeit of opportunities for the etailers in this segment.
Hence, it is a good time and chance for Alibaba to mark its entry in the B2C ecommerce segment, although, it has been trying to enter the Indian consumer market for a long time. In May 2015, Alibaba had reportedly tied up with Paytm to add about 1 Mn merchants from China on Paytm’s platform, along with adding 100 million SKUs. But it seems that the deal did not strike off. Though the Chinese ecommerce firm could not establish itself in the B2C space, it has been operating in the B2B ecommerce business since 2009, after it entered into a strategic partnership with Infomedia. Its B2B division is said to have over 4.5 Mn sellers on board in the country.
In one of his statements, Jack Ma, Chairman of Alibaba Group, had said that
India is a crucial market and Alibaba must have a strategy to crack it
Enter – The Dragon
Last week, Alibaba Group president Michael Evans and global managing director K Guru Gowrappan met Communications and IT minister Ravi Shankar Prasad and Tata Group’s Chairman Cyrus Mistry to share their plans for the company’s interest in India and a possible partnership.
“It is a positive announcement for the Indian market. It is a validation that India is a high potential market. The negative impact is that there will be competition pressure, but overall it is good news,” says Brijesh Agrawal, co- founder of IndiaMART. IndiaMART competes with Alibaba in the B2B category.
A senior government official told ET,
Alibaba is very keen on coming to India in a very big way, particularly in the ecommerce sector. They’re only exploring the way whether to go on their own or set up shop with someone else.
The ecommerce market in India is much ripe and ready to accommodate as many players as possible. Goldman Sachs projects that India’s online retail market will expand to $36 Bn in 2016-17, which has emerged as a significant battlefield for the world’s largest ecommerce companies.
As per Morgan Stanley, electronics and fashion are the dominant categories in India and the online penetration in these two categories is set to increase from 3-5% in 2014 to 25-30% in 2020, resulting in an online market of $88 Bn. Therefore, analysts expect that the online shopper penetration will increase by 20% in 2017. That can surely be a turning point for ecommerce in India.
The Upper Cut
At present, Alibaba has a sourcing business in India and does not sell anything directly to customers. It holds 40% stake in Paytm and 5% stake in Snapdeal. And if the Chinese ecommerce firm enters India in tie-ups with such ecommerce companies, the sector would see a battle between Amazon and the rest. Also, as we see that Alibaba has reportedly approached the Tata Group to venture into the online retail market, there is a big partnership awaited in the ecommerce segment.
But Are They Late To The Party?
“Alibaba is familiar with India. They are not late. They have their inherent strengths and a good backend. The only issue in the B2C segment for them is that whether consumers will see it as “China ka maal (product of China)”. That does not go well with the Indian consumer,” says Prof. Pradeep Pendse, Dean of e-business at Welingkar Institute of Management.
Also, as the news for Alibaba to enter the Indian retail market brims, it is being speculated that Paytm may spin off its marketplace business and allow Alibaba to organically expand in India.
Vijay Shekhar Sharma, founder of Paytm refutes any such development. In a call with Inc42, Vijay says, “We (at Paytm) are committed to growth and we are here not to sell.” He did not comment on Alibaba’s India entry.
Industry watchers also point out to a possible buyout of Flipkart by Alibaba.
“It is a bonanza for Flipkart. I feel Alibaba is going to buy out Flipkart. For, Alibaba to run on its own will be difficult and it has deep pockets to buy out a big player who is already well entrenched,” says Prof. Kaustubh Dhargalkar of Welingkar Institute of Management.
When Jack Ma visited India last year, he gave a clear indication that they would enter India’s online retail market by tying up with B2C players in the ecommerce segment. During the same time, the Chinese ecommerce giant reportedly entered into a strategic tie-up with Paytm, enabling cross-platform business.
However, if Alibaba plans to enter India on its own, like Amazon, then we are bound to see a fierce battle amongst domestic players like Flipkart, Snapdeal, Paytm and Shopclues fighting against the US and Chinese ecommerce biggies.
“This could be a bluff. If they threaten that they will come alone, they may be able to buy a big player out for a cheaper deal,” says an industry insider who requested anonymity.
It should be noted here that currently India does not allow FDI in B2C ecommerce segment while it allows 100% FDI in B2B ecommerce portals, 51% FDI in multi-brand B2B segment and 100% FDI in single brand retail.
Does it mean that Alibaba will leverage its B2B business to establish its presence in the B2C ecommerce?
On the other side, Alibaba has its own wallet, Alipay, and its own logistics unit, Aliexpress, which gives it an edge to establish itself on its own similar. This would mean that Alibaba will operate as Amazon works in India operating on an online marketplace model, which even has no FDI restrictions.
“They have their own people, payment gateway, and most importantly their B2B business. The current ecommerce players are highly priced. So, they can come on their own, too,” says Arvind Singhal, Chairman and Managing Director of Technopak, a consultancy firm.
A Ringside View
Flipkart has raised $1.7 Bn capital to date and looks to speed up its funding in order to dodge its competitors. Flipkart was valued at $15 Bn after it raised $700 Mn in 2015. But, in February 2016, Morgan Stanley marked down the value of Flipkart’s shares by 27%, bringing down the company’s valuation to around $11 Bn.
While Snapdeal has raised about $1.54 Bn and is valued at somewhere between $6.5-$7 Bn after it raised about $200 Mn in February 2016.
On the other side, Alibaba is well funded with over $7.9 Bn to manage its entire business. In 2014, Alibaba raised $21.8 Bn, which was the biggest US IPO ever, which puts the company in a stronger position to take on its rivals in the country.
Who Dares, Wins
Seeing Amazon steadily overtaking the ecommerce market in India, Amazon will be a strong contender in the ecommerce run. When Amazon entered the Indian market in 2014 under a marketplace model, it had expected good sales from the beginning. But, it took Amazon almost two years to assess the Indian market, and now it has managed to be one among the top players. It has invested about $300 Mn (INR 1,980 Cr.) and $190 Mn (INR 1,237 Cr.), in Amazon Seller Services, in February 2016 and October 2015 respectively to have a strong seller base in order to cater to a wider network of consumers. It has further committed $2 Bn investment making India its largest market outside the US.
The company had even planned for a $5 Bn (INR 31,700 Cr) warchest for India. It is also in the race to digital wallet services. It is said to have applied for a semi-closed wallet license with the RBI.
It this is not enough to measure Amazon’s increasing strength in the country then we can also note that Amazon has not been raising any funds to survive, unlike its counterparts.
But What About The Indian Govt And Its Policies?
“Alibaba will have a hell to pay for if they try to come alone. If you remember the Huawei – Airtel issue, it will be tough for a Chinese player to operate in the country on its own.There are data and privacy issues involved,” says Vivek Srinivasan, co- founder of Prudence Advisors.
Talking about Flipkart and Snapdeal, who are still not ready for a public listing, are in desperate need of funds. Flipkart borrowed $67 Mn (INR 450 Cr) from HDFC Bank in lieu of not able to raised funds soon. It was valued at $15 Bn after it raised $700 Mn in 2015. But, in February 2016, Morgan Stanley marked down the value of Flipkart’s shares by 27%, bringing down the company’s valuation to around $11 Bn. While, Snapdeal, which has raised about $1.54 Bn till date, is valued between $6.5-$7 Bn, after it raising about $200 Mn in February 2016.
However, the three of them are not yet profitable in the Indian terrain. Snapdeal has reported a loss of INR 1,328 Cr., Flipkart reported a loss of about INR 2,000 Cr and Amazon India reported a total loss of INR 31.7 Cr., in FY 14-15.
eBay, on the other hand, is the oldest player in India in which entered India in 2004. But it has not managed to establish itself as a strong player.
If these existing players are compared to Alibaba, only Amazon seems to be a tough competitor. Alibaba is well stuffed with over $7.9 Bn fund to manage its entire business. In 2014, Alibaba raised $21.8 Bn, which was the biggest US IPO ever, which puts the company in a stronger position to take on its rivals in the country.
The time may be right. The market is well equipped and Alibaba will have the ‘second mover advantage.’ But, there will be stiff competition from its US rival Amazon. M&A options are wide open for Alibaba if it needs a little help from Jack Ma’s Indian friends- Snapdeal or Paytm. The coming days will see Indian market playing out to be a battleground for Amazon and Alibaba. Well, if Jack has to win-it-all, he should better have a few tricks up his sleeve.
[With inputs from Dearton Hector Thomas]
E-commerce
Blinkit delivers Lenskart products in 10 mins.
In an announcement on Friday, Albinder Dhindsa, the founder of Blinkit, revealed that the quick commerce firm, owned by Zomato, will now offer delivery of eyewear products from Lenskart in under 10 minutes. This partnership allows Blinkit customers to access Lenskart.com products swiftly, initially focusing on sunglasses and Lenskart’s Hustlr range, which includes computer glasses. Dhindsa expressed curiosity about the evolution of the Hustlr brand over time.
The expansion of quick commerce services beyond groceries is evident as various categories such as beauty, toys, health, and electronics witness significant sales growth on such platforms. For instance, Arindam Paul, a founding member and CBO at Atomberg, recently shared on LinkedIn that the company has started selling its products on a quick commerce platform, maintaining the same prices as offered on other e-commerce platforms.
Additionally, Blinkit recently announced its availability of PlayStation 5 on its platform. Dhindsa noted that Blinkit customers in Delhi NCR, Mumbai, and Bengaluru can now have the all-new PlayStation 5 Slim editions and controllers delivered within 10 minutes. However, due to high demand, the product quickly went out of stock within a week of its launch. Dhindsa reassured customers on LinkedIn that the company is actively working on restocking PlayStation 5 units at its stores to meet demand.
E-commerce
Amazon collaborates with neighborhood stores to offer community New Year items.
In Kolkata, approximately 15,000 local shops spanning across Bengal have partnered with Amazon India to provide a diverse range of items essential for various community New Year celebrations. These items include fresh flowers, rangoli, and puja essentials necessary for rituals during festivities such as Poila Baisakh, Ugadi, Gudi Padwa, Bohag Bihu, and others.
Furthermore, not only shops specializing in traditional festival items, but also those selling home furnishings, kitchen appliances, personal care products, computers, and peripherals have joined Amazon for this occasion. The collaboration aims to cater to the diverse needs of customers during the New Year celebrations of different communities.
These local partner shops of the e-commerce giant are situated in prominent locations across Kolkata, Howrah, Durgapur, Nadia, Hooghly, and Kharagpur. Abhishek Jain, the head of local shops at Amazon India, assured that orders placed would be promptly delivered to customers.
The festivals such as Poila Baisakh, Ugadi, Gudi Padwa, Bohag Bihu, Maha Vishubha, and Sankranti are celebrated with great fervor in various regions. In Bengal, these New Year festivals are embraced by the respective communities residing in the state.
Jain further elaborated that this year, nearly 4,700 sellers are offering approximately 60,000 festival-themed products across India through Amazon’s platform. The company anticipates an increase in the number of sellers partnering with them, thereby enhancing the variety and accessibility of festival-related products for customers nationwide.
E-commerce
Indiamart shakes up management, names new CFO, CIO.
Indiamart, a prominent B2B e-commerce platform, has announced the appointment of Jitin Diwan as its new Chief Financial Officer (CFO), effective May 15, according to a regulatory filing on Monday. Diwan brings over 17 years of experience to his new role, having previously served as the Head of Finance (Vice President) at Upstox Securities and holding positions at companies like Amazon India, Bharti Airtel Limited, and Vodafone.
Diwan will succeed Prateek Chandra, the current CFO, who will transition into a new role within the company as Chief Strategy Officer starting June 15.
The filing also revealed Indiamart’s recent investments totaling Rs 1100 Cr in pursuing inorganic growth opportunities across B2B, Fintech, Logistics, and business SAAS sectors. It mentioned acquisitions of Busy Infotech and Livekeeping Technologies, along with multiple minority investments. To further nurture and grow these investee companies while exploring organic and inorganic growth opportunities, Indiamart has created the new role of Chief Strategy Officer.
Furthermore, Indiamart has appointed Nikhil S. Prabhakar as its Chief Information Officer. Prabhakar, with over 13 years of experience, brings expertise in business management, sales management, product management, and leadership. Before joining Indiamart, he was associated with companies like Pristyn Care, Ola Financial Services, and Bharti Airtel.
In addition to these appointments, Dinesh Chandra Agarwal has been re-appointed as the Managing Director and CEO for a term of 5 years, effective from January 8, 2025.
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